Refund & Exchange Policy

We want you to be satisfied with your purchase. Please read our policy carefully.


Exchanges

We offer exchanges only if:

  • The product is damaged
  • The wrong item was sent

To request an exchange:

  • Contact us within 48 hours of receiving your order
  • Provide order number and clear pictures of the issue

Products must be unused and in original packaging.


Refunds
  • Refunds are not offered for change of mind.
  • If an item is out of stock after order confirmation, a refund or replacement will be arranged.

Refunds (if applicable) will be processed via bank transfer only.


Non-Returnable Items
  • Used products
  • Items damaged due to misuse
  • Customized or clearance items (if any)

Cash on Delivery Orders

For COD orders, refusal at delivery without valid reason may result in restriction from future COD orders.


Contact for Returns & Refunds

Email: contact@irsakidspk.com

WhatsApp: 0331-2418802