Refund & Exchange Policy
We want you to be satisfied with your purchase. Please read our policy carefully.
Exchanges
We offer exchanges only if:
- The product is damaged
- The wrong item was sent
To request an exchange:
- Contact us within 48 hours of receiving your order
- Provide order number and clear pictures of the issue
Products must be unused and in original packaging.
Refunds
- Refunds are not offered for change of mind.
- If an item is out of stock after order confirmation, a refund or replacement will be arranged.
Refunds (if applicable) will be processed via bank transfer only.
Non-Returnable Items
- Used products
- Items damaged due to misuse
- Customized or clearance items (if any)
Cash on Delivery Orders
For COD orders, refusal at delivery without valid reason may result in restriction from future COD orders.
Contact for Returns & Refunds
Email: contact@irsakidspk.com
WhatsApp: 0331-2418802
